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Lowongan Kerja Maintenance and Service Manager (Jakarta) di PT JAC Indonesia (Recruitment Firm) Full Time Job

1 tahun yang lalu Pekerjaan Umum Jakarta   96 views
Job Details


  1. Report to GM
  2. Responsible for the maintenance and management of the post-sale service department
  3. Responsible for the daily management of the post-sale service department, guiding the work of the daily department, deployment of personnel, assessing and reviewing the service team
  4. Responsible for formulating policy incentives to maximize the motivation of maintenance staff and strive to OBTAIN the best economic benefits
  5. Responsible for the development of the monthly, quarterly service department, annual work plans, medium and long term plans, regulating and implementing
  6. Responsible for emergency after-sales service and complaint handling plans, and reports
  7. Responsible for the service of each customer with "the customer as a center" reflects "the value of service improvement
  8. Responsible for building efficient culture here to fill all Maintenance & Service Managers
  9. Responsible for building an efficient, dedicated, coordinated and effective team
  10. Responsible for warehouse management including shipping parts and storage on site.
  11. Responsible for daily maintenance of our rental trucks to maintain working conditions good all the time Complete other jobs assigned by top management Rich experience in truck maintenance and warehouse management Rich experience in 4S heavy duty trucks (Sales, Spare Parts, Services, Survey warehouses).

Skills & Competencies:

  • Language: Proficient in English both written and spoken, as the position will have to interact in a multinational working environment in daily basis
  • Customer Orientation – taking steps to clarify and meet customer’s needs and expectations (Internal / External) involves courteous and responsive to the requests of customers. Develop the relationship of partner and trusted advisor
  • Analytical
  • Time Management – ability to manage the tasks by prioritizing and attempts to execute work order. To allocate and distribute the workload team to achieve the objectives
  • Team leadership – recognizes and gives constructive feedback to team leaders for further improvement of the department
  • Team work & Talent Development – developing skills and competencies by planning effective development activities related to current and future jobs, establishes goals and action plan
  • Plan & Review ability – manage tasks by prioritizing, anticipate & resolve problems and work with the team, focusing Regulatory, Safety, and Environmental Compliance
  • Domain Knowledge – maintain all records pertaining to transactions done with dealer / customers & service providers. Willing to initiate change, make personal sacrifices and push hard to achieve exceptional outcomes
  • Decision Making – be able to make quick & right decisions


  • Experience: 8 years plus and continually experience in Maintenance Heavy Oil Operation Units and Services Company, Construction Company and Logistics Company


  • Essential: Graduate in Mechanical / Industrial Engineering / Management degree from reputable university
  • Desirable: Graduation in management or mechanical engineering
  • Skills
  • Essential:
  • Functional / Tech --- Process driven and problem solving, Professional communication skills. User of Microsoft Excel and Word, etc.
  • Leadership--- Resolutions of work problems, Effective communication, listening, guiding, Adaptation to newer management techniques. System oriented approach using formats. System oriented approach using formats.
  • Desirable:
  • Teamwork---willing to support customers (internal and external), Guidance, ability to remain calm & focused under pressure of work conditions
  • Quality / improvement--- Problems solving, Procedure Improvement.
  • Knowledge: Knows Sinotruck products and Technical products of heavy-duty trucks
Deskripsi Perusahaan
JAC Recruitment Indonesia is an international recruitment consultancy,started in UK as a part of TAZAKI GROUP. JAC Recruitment operates in 10 countries with 25 offices in London, Singapore, Japan, Malaysia, Indonesia, Thailand, China, Korea, Hong Kong, Vietnam and India.
Lokasi :
Jl. M.H. Thamrin, RT.2/RW.1, Kb. Sirih, Kec. Menteng, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10340