Lowongan Kerja IT Support, Infrastruktur and Software SAP Operational Division di PT Harrisma Informatika Jaya Full Time Job1 tahun yang lalu - Marketing - Jakarta - 119 views
IT Support, Infrastruktur and Software SAP Operational Division :
- Is a technical who maintains the computer (Infrastructure : Hardware, Software, Network, Systems, Applications) of all types of organisations, providing technical and ERP Operational Support (SAP B1 System for internal comapany) and ensuring the whole company runs smoothly.
- Responsible for monitors and maintains stability company computer systems and networks, installs and configures hardware, software, application and solves technical problems within an organisation in a technical support and operational role.
- Responsible for accomplishes tasked with solving complex technical issues and will also collaborate with team members across all departments to assist them with their technical requirements.
Main Duties :
1. Responsiblefor all hardware, software and all computer systems ( printer, scanner, cctv, access control, access point, server, mikrotik routing, firewall, username, password, ERP (SAP B1) system, VMWare, Topology Network etc) :
- Install and configure
- Monitoring and maintaining
- Troubleshoot and resolve issues with software or hardware or system
- Timely manner to service issues and requests
- Investigating, diagnosing and solving computer software and hardware and SAP B1 system faults; repairing and replacing equipment as necessary
- Maintain procedures and reports that provide operational and technical support to the entire organization
2. As a walk colleagues or clients through steps to help them resolve their technical and operational problems.
3. Analyze records and logs to spot underlying trends and potential issues.
4. Support the implementation of new solutions or applications.
5. Support Finance and Accounting or Sales Division for Crystal Report / Query job task.
6. Establish accounts for new users and assist with password or login problems, this may be in person or over the phone ( Email, SAP etc ).
7. Test, evaluate, and make decisions about new technology for the business in IT and Operational role.
8. Participate in business-wide meetings to provide insight into technical requirements.
9. Maintaining records of software licences; managing stocks of equipment, consumables and other supplies.
10. Coordinate with the vendor (if necessary) to complete the problem or project.
- Maximum 30 years old.
- Minimum Bachelor degree ( S1 ).
- Must attach the recent photograph in this position.
- Have own a vehichle ( Motor / Car ) is a must.
- Must having knowledge in SAP B1 system and Accounting Business Process (as administrator is a plus).
- Have an experience working in IT Distribution / Solution / System Integrator or IT Servies Company will be our priority.
- Having experienced minimum 5 years in IT Company as a IT Support or Technical Support.
- Able to communicate in English both oral and written is a must (active) and Mandarin (passive) is our priority.
- Working knowledge and expertise with a variety of software, hardware, applications and other tech products.
- Willingness to solve complicated problems and see projects through to completion.
- Analytical skills to study problems and records and identify solutions.
- Detail oriented, discipline, fast learner, high accurate and able to work under pressure in strict deadlines.
- Able to work independently as well as in a team and self motivated.
- Team-oriented and helpfull attitude to help other colleagues and departments with technical problems.
- Willing to work in west Jakarta - Meruya area, and ready to regulary / routine go to warehouse or branch office for maintenance or setting the new system / hardware / software.
Harrisma Informatika Jaya, South Meruya, West Jakarta City, Special Capital Region of Jakarta, Indonesia