Lowongan Kerja Customer Service Officer (Shipping Background) di PT Container Maritime Activities Full Time Job

JOB SUMMARY

• Responsible for customer booking processing of all Indonesian (Jakarta, Surabaya, Semarang, Medan, Panjang and Makasar)
• Providing quality service to customers from booking until POD – responds in timely and accurate manner

DUTIES & RESPONSIBILITIES

• Handling incoming and outgoing customer calls, e-mails and faxes
• Creating booking include cross booking in system or manual as per company business process policy application upto booking confirmation booking process policy
• Receiving the data from sales or inside sales regarding price/rate
• Has to key in and ensure all needed info in local system are being input correctly and timely
• Updating info with Transshipment and Logistics team regarding schedule, space (allocation) and container availability
• Comply with company policy
• Update shipping knowledge, rules and regulation
• To do any other assignments when assigned by direct superior
• Meet with the customer as per customer/sales’ request.

JOB SPECIFICATION

Minimum Level of Qualification:

• Preferably minimal 1 year professional experience in shipping liner / freight forwarding industry companies, specialist in sea export booking and customer service
• Fresh Graduates are welcome to apply
• Bachelor's Degree in any discipline, preferably Shipping / Logistic Management

Professional Skills:

• English fluency (A MUST)
• Excellent presentation
• Knowledge of trade / destination rules
• Awareness of worldwide economy and freight market
• Proficiency in computer literacy

Personal Qualities:

• High integrity and highly motivated
• Result oriented individual with organization skills and ability to solve problems
• Good responsible, communication and outgoing person

Working Condition:

• Overtime is required
• Week-end shift working

The CMA CGM Group is a leading worldwide shipping Group. It is French international and multi-cultural company counting 29,000 employees in over 160 countries.
Lokasi :
Jl. kuningan mulia kav 9c guntur, setia budi jakarta