Lowongan Kerja Customer Service Officer (Shipping Background) di PT Container Maritime Activities Full Time Job
1 tahun yang lalu - Pekerjaan Umum - Surabaya - 84 viewsJob Details
JOB SUMMARY
- Responsible for customer booking processing of all Indonesian (Jakarta, Surabaya, Semarang, Medan, Panjang and Makasar)
- Providing quality service to customers from booking until POD – responds in timely and accurate manner
DUTIES & RESPONSIBILITIES
- Handling incoming and outgoing customer calls, e-mails and faxes
- Creating booking include cross booking in system or manual as per company business process policy application upto booking confirmation booking process policy
- Receiving the data from sales or inside sales regarding price/rate
- Has to key in and ensure all needed info in local system are being input correctly and timely
- Updating info with Transshipment and Logistics team regarding schedule, space (allocation) and container availability
- Comply with company policy
- Update shipping knowledge, rules and regulation
- To do any other assignments when assigned by direct superior
- Meet with the customer as per customer/sales’ request.
JOB SPECIFICATION
Minimum Level of Qualification:
- Preferably minimal 1 year professional experience in shipping liner / freight forwarding industry companies, specialist in sea export booking and customer service
- Fresh Graduates are welcome to apply
- Bachelor's Degree in any discipline, preferably Shipping / Logistic Management
Professional Skills:
- English fluency (A MUST)
- Excellent presentation
- Knowledge of trade / destination rules
- Awareness of worldwide economy and freight market
- Proficiency in computer literacy
Personal Qualities:
- High integrity and highly motivated
- Result oriented individual with organization skills and ability to solve problems
- Good responsible, communication and outgoing person
Working Condition:
- Overtime is required
- Week-end shift working
Deskripsi Perusahaan
The CMA CGM Group is a leading worldwide shipping Group. It is French international and multi-cultural company counting 29,000 employees in over 160 countries.
Lokasi :
Jl. kuningan mulia kav 9c guntur, setia budi jakarta
Lokasi :
Jl. kuningan mulia kav 9c guntur, setia budi jakarta