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Lowongan Kerja Customer Service Officer (Shipping Background) di PT Container Maritime Activities Full Time Job

1 tahun yang lalu Pekerjaan Umum Surabaya   84 views
Job Details

JOB SUMMARY

  • Responsible for customer booking processing of all Indonesian (Jakarta, Surabaya, Semarang, Medan, Panjang and Makasar)
  • Providing quality service to customers from booking until POD – responds in timely and accurate manner

DUTIES & RESPONSIBILITIES

  • Handling incoming and outgoing customer calls, e-mails and faxes
  • Creating booking include cross booking in system or manual as per company business process policy application upto booking confirmation booking process policy
  • Receiving the data from sales or inside sales regarding price/rate
  • Has to key in and ensure all needed info in local system are being input correctly and timely
  • Updating info with Transshipment and Logistics team regarding schedule, space (allocation) and container availability
  • Comply with company policy
  • Update shipping knowledge, rules and regulation
  • To do any other assignments when assigned by direct superior
  • Meet with the customer as per customer/sales’ request.

JOB SPECIFICATION

Minimum Level of Qualification:

  • Preferably minimal 1 year professional experience in shipping liner / freight forwarding industry companies, specialist in sea export booking and customer service
  • Fresh Graduates are welcome to apply
  • Bachelor's Degree in any discipline, preferably Shipping / Logistic Management

Professional Skills:

  • English fluency (A MUST)
  • Excellent presentation
  • Knowledge of trade / destination rules
  • Awareness of worldwide economy and freight market
  • Proficiency in computer literacy

Personal Qualities:

  • High integrity and highly motivated
  • Result oriented individual with organization skills and ability to solve problems
  • Good responsible, communication and outgoing person

Working Condition:

  • Overtime is required
  • Week-end shift working
Deskripsi Perusahaan
The CMA CGM Group is a leading worldwide shipping Group. It is French international and multi-cultural company counting 29,000 employees in over 160 countries.
Lokasi :
Jl. kuningan mulia kav 9c guntur, setia budi jakarta